EXTENDED BUSINESS OFFICE (EBO)

MRS’s EBO can provide services such as billing, monitoring and claims resolution. MRS supplements your business office staff by providing professional assistance and technology to manage those time consuming processes on your behalf. MRS’s EBO has achieved positive results for our clients, including quicker claims resolution, reduced days in A/R, improved cash flow and outstanding customer service. Perhaps most importantly, we reduce your staff workload so they can focus on more critical areas.

KEY PROGRAM FEATURES
• Remote connectivity to your system for seamless operations
• Professional MRS representation onsite at your location
• Local and toll-free numbers for your patients
• Secure transmission of information
• Interactive and Predictive dialing modules
• All inbound/outbound calls recorded
• Electronic storage and imaging
• Flexible and custom reporting options
• Skip tracing
• All collections performed in your name for transparency
• Retroactive Medicaid eligibility software

INFORMATION TECHNOLOGY

MRS has a dedicated IT department that strives to keep pace with the continuously changing world of computer and internet based technologies. Out IT support group integrates computer systems, coordinates and provides training, and manages software, hardware, and applications.

HEALTH INSURANCE TRACKING (HIT)

MRS’s HIT program can work in conjunction with or independently of EBO services. MRS can speed up your revenue cycle by taking over your claims processing, from initial billing to final adjudication. This process can be implemented from day one or from any day you deem appropriate. Once again, MRS will function as a “de facto” employee of your organization, seeking claims resolution in your name by following up with government and commercial third party payers. MRS is fully staffed and seeks to employ only those with demonstrated experience and proven capability to expeditiously recover third party payment.

DENIAL MANAGEMENT

MRS’s Denial Management program is dedicated to resolving this troublesome and time consuming area. We will handle all payer denials, to include those for lack of pre-certification, invalid coding or delayed payment of claims. We will also review for correct payer reimbursement, based on your contractual specifications. Our customizable database categorizes denials and provides comprehensive reporting. Our Denial Management program will result in an overall stronger revenue cycle.

To learn more about how MRS can help you, please contact Business Development:

Tammy Currie
PHONE: 803-454-2753
FAX: 803-451-2489
tcurrie@medrs.us